Customer Reviews

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Ben Hartwell
great service, reasonable price

I brought in a broken Ricardo carryon for repair of a broken zipper. The repair was going to be $70 and take 5 weeks. The associate found me a new Ricardo carryon for only $99 which was the same size and features. So I bought that, and donated the old one to be used for people in need. I was very pleased with the result.

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What travelers are saying...

We continue to be the #1 destination of choice for travelers.
Great small business!

Very reliable, small business with great quality products and people. Totally recommend.

Taira Illescas Ortega
Shop Small!

My experience was a reminder of how joyous it can be to shop small, even when not local to me.

Jasmine Love
Fantastic Repair Service!

Irv's performed a top-quality repair on an in-warranty soft suitcase with no fuss. Excellent service will definitely use again.

Anthony Sennett
Love it!

Exceptional experience which included a personal call regarding stock of a low inventory item.

Traci Oberman

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